Care & Cleaning Commitment

 At Villa del Oso we are applying an enhanced cleaning protocol during Covid-19

  • There are 24 hours between departures and arrivals
  • The property is deep cleaned at least 3 hours before arrivals
  • Our staff wears a mask, apron, disposable gloves and clean slippers/overshoes during the cleaning procedures prior to your arrival and during your stay
  • We use industry approved virucidal disinfectant to sanitize the property
  • We open windows and doors, turn on the fans in all rooms to ventilate the property every day

A coronavirus cleaning package is provided to you during your stay
Antibacterial soap, antibacterial wipes, disposable gloves and cloths, disinfectant spray, hand sanitizer, cleaning products and trash bin liners.

Pet-Free and Shoe-Free property for your safety and others
In order to maintain hygiene levels inside the property during the pandemic, we request that all guests remove outdoor shoes when entering the property and leave them by the front door.

Villa del Oso is a non-smoking property
For the enjoyment of our future guests, we kindly request that our guests do not smoke inside the property.

 

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Villa del Oso ~ Sayulita